comments-question-checkQuestions

Record answers that change over time, with full history of who recorded the answer and when.

Questions let you ask and record answers that may change over time — like support scores, volunteer availability, or issue priorities.

Creating Questions

  1. Go to Settings > People > Questions

  2. Click Add Your First Question (or Add Question if you already have questions)

  3. Enter your Question text (this is what users will see when recording answers)

  4. Optionally add Helper text with instructions that appear below the question

  5. Choose an Answer type:

    • Short text: Brief free-form responses

    • Long text: Longer responses with more space

    • Multiple choice: Select one option from a list

    • Dropdown: Select one option from a dropdown menu

    • Yes/No: Simple binary choice

    • Number: Numeric values only

    • Date: Date picker

  6. Optionally assign to a Question group to organize related questions together

  7. Click Save Question

Question Groups

Question groups let you organize related questions so they display together when recording answers. For example, you might group all your Voter ID questions or all your volunteer intake questions.

To create a new group, click + New next to the Question group dropdown when adding or editing a question.

Recording Answers

You can record answers to questions from a person's profile in the Questions tab. Each answer is saved with:

  • The answer value

  • The user who recorded it

  • The date and time it was recorded

Previous answers are preserved, so you can see how responses have changed over time.

circle-info

Read more about the differences between three custom data types in the Tags vs. Custom Fields vs. Questions article.

Last updated