Questions

Record answers that change over time, with full history of who recorded the answer and when.

Questions let you ask and record answers that may change over time — like support scores, volunteer availability, or issue priorities.

Creating Questions

1. Go to Settings > People > Questions

2. Click Add Your First Question (or Add Question if you already have questions)

3. Enter your Question text (this is what users will see when recording answers)

4. Optionally add Helper text with instructions that appear below the question

5. Choose an Answer type:

   • Short text: Brief free-form responses

   • Long text: Longer responses with more space

   • Multiple choice: Select one option from a list

   • Dropdown: Select one option from a dropdown menu

   • Yes/No: Simple binary choice

   • Number: Numeric values only

   • Date: Date picker

6. Optionally assign to a Question group to organize related questions together

7. Click Save Question

How to Organize Questions

You can organize questions in 2 ways:

1. Question Groups Question Groups control how questions appear when recording answers. Questions in the same group display together, making it faster to record related information at once. Example: Group your voter ID questions ("Support Score", "Top Issue", "Volunteer Interest") so they appear together when a texter is entering responses in the Inbox. To assign a question to a group, select or create a group from the Question group dropdown when adding or editing a question.

2. Folders Folders help you organize your questions list in Settings — they're purely for admin convenience and don't affect how questions appear when recording answers. Example: If your organization has 100+ questions accumulated over multiple cycles, you might create folders like "2026 Primary", "2026 General", and "Volunteer Intake" to keep your Settings page manageable. To create a folder, click + New Folder from the Questions settings page. Drag questions into folders or assign them when editing a question.

Note: If you delete a question, all recorded answers for that question will be permanently deleted as well.

Recording Answers

You can record answers to questions from a person's profile in the Questions tab, or from the Inbox if a Campaign was configured to use the Survey goal. Each answer is saved with:

• The answer value

• The user who recorded it

• The date and time it was recorded

Previous answers are preserved, so you can see how responses have changed over time.

Collecting Answers via Campaigns

You can attach a set of Questions to a Campaign so texters can record answers directly from the Inbox as they work through replies. When a texter opens an active conversation from a recipient of that Campaign, the selected Questions appear in a Survey panel on the right side of the conversation — letting them record answers in one place without navigating to the person's profile.

This is ideal for voter ID, issue identification, volunteer recruitment, or any Campaign where you're collecting structured data at scale.

To set this up:

1. Create your Questions in Settings > People > Questions (see above).

2. When creating a Campaign, in Step One: Basics, set the Goal to Run a Survey.

3. Click Edit questions and choose the Questions you want texters to ask — in the order you want them asked.

4. Save the Campaign as usual.

As texters work through replies, the Survey panel will show each Question with its defined answer type (multiple choice, Yes/No, dropdown, etc.). Answers are saved to the person's profile and — if the Question is mapped to a VAN Survey Question — automatically synced back to VAN.

Read more about the differences between three custom data types in the Tags vs. Custom Fields vs. Questions article.

Syncing with VAN Survey Questions

If you use EveryAction / VoteBuidler / VAN, you can map Daisychain Questions to Survey Questions so that answers recorded in Daisychain automatically sync back. See the NGPVAN help doc for setup instructions.