Billing and Usage

Everything you need to know about Daisychain invoices, payment methods, and how we handle billing.

When are invoices sent?

In the first two weeks of each month, Daisychain will send out invoices. These invoices cover any subscription fees that may apply to your account for that month, and any messaging fees from the previous month.

Will I get a receipt for my payment?

Receipts are sent automatically when your payment method is charged.

How does auto-pay work?

By default, we auto-charge the payment method on file and send both the invoice and receipt via email at that time. If you'd rather pay invoices manually, email [e-mail] to discuss the options.

What payment methods do you accept?

We currently support:

• Automatic bank debit (via ACH)

• Credit and debit cards

• Manual ACH transfers (Preferred for large payments)

Can I change the billing method used for Daisychain?

Absolutely, you can do this by logging into the Billing Portal (using primary email address that receives invoices) or by emailing [e-mail] to schedule a call to change your billing information.

Can I add additional billing contacts, or swap out the billing contact I have?

Yes, You can have multiple billing contacts receive invoices and receipts. To update your billing contact(s), email [e-mail].

What’s included in the invoice?

Your monthly invoice may include:

• Messaging Usage: Charges for outgoing texting messages.

• Subscription Fee: Monthly access to Daisychain’s core organizing tools like Pathwaysand Automations. Subscription fees do not apply for clients on a "texting only" plan.

• Add-ons: Custom URLs, concierge service, etc.

Questions?

Reach us at [e-mail]. We’re happy to help.