{"version":1,"pages":[{"id":"fHWLRfjAW5XCHTiKyMpU","title":"Getting Started","pathname":"/help","siteSpaceId":"sitesp_q3pJ3","icon":"rocket-launch","description":"Daisychain is a powerful platform that helps unify data, automate supporter journeys, and send hyper-personalized messages."},{"id":"R8oI2usZsDDAH9jaXGY2","title":"Campaigns","pathname":"/help/texting/campaigns","siteSpaceId":"sitesp_q3pJ3","icon":"bullhorn","description":"In Daisychain, it's simple to create powerful text message campaigns.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"jXcAUYiztjorV5Drr55s","title":"Campaign Report","pathname":"/help/texting/campaigns/campaign-report","siteSpaceId":"sitesp_q3pJ3","icon":"chart-line","description":"After you send a campaign in Daisychain, you will have access to a campaign report with info about your campaign.","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Campaigns","icon":"bullhorn"}]},{"id":"HjPeXUZU7nAUwT0C7LEt","title":"Managing Replies","pathname":"/help/texting/campaigns/managing-replies","siteSpaceId":"sitesp_q3pJ3","icon":"reply","description":"How to manage replies using the Inbox and the Reply Queue","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Campaigns","icon":"bullhorn"}]},{"id":"vzBKYjPpLPUbVWtu7AUZ","title":"Campaign pausing","pathname":"/help/texting/campaigns/campaign-pausing","siteSpaceId":"sitesp_q3pJ3","icon":"pause","description":"You can pause a campaign in progress.","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Campaigns","icon":"bullhorn"}]},{"id":"gzw4S1KfHzXBkBuVcHSe","title":"\"Sending\" Status","pathname":"/help/texting/campaigns/understanding-the-sending-status-in-daisychain","siteSpaceId":"sitesp_q3pJ3","icon":"clock-two-thirty","description":"In Daisychain, the delivery report provides a real-time update on the status of your message deliveries as they travel through the cellular network.","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Campaigns","icon":"bullhorn"}]},{"id":"XEsThpzdmAHTL9HKpJ9I","title":"A/B Testing","pathname":"/help/texting/campaigns/a-b-testing","siteSpaceId":"sitesp_q3pJ3","icon":"flask","description":"How to Run A/B Tests in Daisychain","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Campaigns","icon":"bullhorn"}]},{"id":"ELZSdkTlpmGd26Vs5p4Q","title":"Sending out MMS messages","pathname":"/help/texting/sending-out-mms-messages","siteSpaceId":"sitesp_q3pJ3","icon":"message-image","description":"In Daisychain, you can use MMS messages to send out images and long text-only messages.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"BlRFvosrGltUjl1fDRhE","title":"Inbox","pathname":"/help/texting/inbox","siteSpaceId":"sitesp_q3pJ3","icon":"inbox","description":"Managing Daisychain conversations from the Inbox","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"PghtfjALoOCGrdcOiNEK","title":"Phone Number Registration","pathname":"/help/texting/phone-number-registration","siteSpaceId":"sitesp_q3pJ3","icon":"phone-plus","description":"Ensuring your text messages reach their intended recipients.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"SVqiU8YcqleerzEJtDjE","title":"About \"Campaign Verify\"","pathname":"/help/texting/phone-number-registration/about-campaign-verify","siteSpaceId":"sitesp_q3pJ3","icon":"message-check","description":"Special instructions for political campaigns, party committees, and PACs","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Phone Number Registration","icon":"phone-plus"}]},{"id":"jZGentnx5elXzQoQnTUd","title":"Quick Replies","pathname":"/help/texting/quick-replies","siteSpaceId":"sitesp_q3pJ3","icon":"file-lines","description":"Quick Replies are templated messages that you can save, which makes things more efficient for messages you might want to reuse.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"eG5fZXDtsD9dmyD2kWoD","title":"Understanding SMS Segments","pathname":"/help/texting/understanding-sms-segments","siteSpaceId":"sitesp_q3pJ3","icon":"comment-sms","description":"SMS messages are sent using blocks of characters, called segments -- and segments are how Daisychain calculates SMS usage for billing purposes.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"qF6bSByP5xNklUyRnQjp","title":"Opt-Outs","pathname":"/help/texting/opt-outs","siteSpaceId":"sitesp_q3pJ3","icon":"octagon-xmark","description":"Daisychain automatically unsubscribes people who request to be opted-out by using certain keywords. You can also manually opt people out.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"0KRAFytYeopVHIUaP7vm","title":"Personalized Content","pathname":"/help/texting/personalized-content","siteSpaceId":"sitesp_q3pJ3","icon":"brackets-curly","description":"Daisychain allows you to customize your text messages with personalized and dynamic content.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"54pOxpejWsSfv9xg9j74","title":"Inserting Polling Place Info","pathname":"/help/texting/personalized-content/inserting-polling-place-info","siteSpaceId":"sitesp_q3pJ3","icon":"check-to-slot","description":"Daisychain's integration with the DNC's iwillvote.com lets you easily insert polling place information for US elections into your messages.","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Personalized Content","icon":"brackets-curly"}]},{"id":"nrb91onBe1V8ZTGrQNBK","title":"Inserting Legislative Info","pathname":"/help/texting/personalized-content/inserting-legislative-info","siteSpaceId":"sitesp_q3pJ3","icon":"landmark-dome","description":"How to insert legislative information into your Daisychain messages.","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Personalized Content","icon":"brackets-curly"}]},{"id":"ZuqdSpdARboHpJQmm3bj","title":"Image Display Issues","pathname":"/help/texting/image-display-issues","siteSpaceId":"sitesp_q3pJ3","icon":"image-slash","description":"Explaining a rare but expected deliverability issue.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"6weM9kraJi5daKVgsaXj","title":"Texting Best Practices","pathname":"/help/texting/texting-best-practices","siteSpaceId":"sitesp_q3pJ3","icon":"message-smile","description":"Mobile phone carriers will filter messages that they think are unwanted spam. To make sure your messages get delivered, the best thing you can do is avoid complaints.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"xUpH9U0dj04ggKRk4Mob","title":"Subscription Statuses","pathname":"/help/texting/subscription-statuses","siteSpaceId":"sitesp_q3pJ3","icon":"message-check","description":"This article shows the difference between \"Textable,\" \"Opted In,\" and \"Opted Out.\"","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"f5B8Va6SrKb8v28Od4wy","title":"Charms","pathname":"/help/texting/charms","siteSpaceId":"sitesp_q3pJ3","icon":"comment-heart","description":"How to send out customized, personalized images in Daisychain","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"LFWRbTtABIV83sFlmUzP","title":"Charm Templates","pathname":"/help/texting/charms/charm-templates","siteSpaceId":"sitesp_q3pJ3","icon":"book-heart","description":"We have a few ready to go templates to give you inspiration and jumpstart your process.","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Charms","icon":"comment-heart"}]},{"id":"1aGdqL5nPdv9PykwVjTC","title":"Charms - Best Practices","pathname":"/help/texting/charms/charms-best-practices","siteSpaceId":"sitesp_q3pJ3","icon":"lightbulb-gear","description":"Some quick tips to get the most out of Charms","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Charms","icon":"comment-heart"}]},{"id":"WMKinyGOEPC3759PCMew","title":"Charms Coding Tips","pathname":"/help/texting/charms/charms-coding-tips","siteSpaceId":"sitesp_q3pJ3","icon":"rectangle-code","description":"","breadcrumbs":[{"label":"Texting","icon":"messages"},{"label":"Charms","icon":"comment-heart"}]},{"id":"ajkkSF1VOfK7h7s7yO57","title":"Flows","pathname":"/help/texting/flows","siteSpaceId":"sitesp_q3pJ3","icon":"code-branch","description":"Flows let you automate multi-step conversations with supporters.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"U43yTLsOl2UZqASyI2Y7","title":"Skills","pathname":"/help/texting/skills","siteSpaceId":"sitesp_q3pJ3","icon":"hammer","description":"Skills let you extend Intelligence Nodes with custom context or custom code that runs when the AI decides to use it.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"9x6m9vLPA0vTSvlhxAIy","title":"Notification Emails","pathname":"/help/texting/notification-emails","siteSpaceId":"sitesp_q3pJ3","icon":"envelope-dot","description":"","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"GEJ7RKSdxwZUJfDk2Fsr","title":"Texter Guide","pathname":"/help/texting/texter-guide","siteSpaceId":"sitesp_q3pJ3","icon":"person-waving","description":"Everything you need to know to handle incoming messages on Daisychain.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"M1WALNncM2E3x361C6Qx","title":"Phone Number Switching","pathname":"/help/texting/phone-number-switching","siteSpaceId":"sitesp_q3pJ3","icon":"hashtag","description":"If your organization has multiple phone numbers set up in Daisychain, you can select which one is used as the default for outgoing messages.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"45T1Th7CEgnfjClo4HO0","title":"Keywords","pathname":"/help/texting/keywords","siteSpaceId":"sitesp_q3pJ3","icon":"key","description":"Keywords let you automatically respond when someone texts a specific word to your number. You can use keywords to send an auto-reply message, trigger a Flow, or opt people in.","breadcrumbs":[{"label":"Texting","icon":"messages"}]},{"id":"9tB4r0lNRJzUO1H594M1","title":"Integrations Overview","pathname":"/help/integrations/integrations-overview","siteSpaceId":"sitesp_q3pJ3","icon":"clipboard-question","description":"An overview of Daisychain's approach to integrations.","breadcrumbs":[{"label":"Integrations","icon":"gears"}]},{"id":"yWcqS0wBitCJHaWHnWdV","title":"Action Network","pathname":"/help/integrations/action-network","siteSpaceId":"sitesp_q3pJ3","icon":"chevrons-right","description":"How to integrate Daisychain and Action Network","breadcrumbs":[{"label":"Integrations","icon":"gears"}]},{"id":"YmcdsdJHguCRot3WP1XO","title":"ActBlue","pathname":"/help/integrations/actblue","siteSpaceId":"sitesp_q3pJ3","icon":"sack-dollar","description":"How to setup and use the Daisychain / ActBlue integration.","breadcrumbs":[{"label":"Integrations","icon":"gears"}]},{"id":"xEHjIADCAnGpkFzDFY86","title":"ControlShift","pathname":"/help/integrations/controlshift","siteSpaceId":"sitesp_q3pJ3","icon":"hand-fist","description":"How to integrate Daisychain with ControlShift","breadcrumbs":[{"label":"Integrations","icon":"gears"}]},{"id":"0IV6jG6CiUKpAJNcsKax","title":"EveryAction","pathname":"/help/integrations/everyaction","siteSpaceId":"sitesp_q3pJ3","icon":"building","description":"How to set up and use the Daisychain / EveryAction integration","breadcrumbs":[{"label":"Integrations","icon":"gears"}]},{"id":"taUrFxrrMZoQcXLKCmnj","title":"FundraiseUp","pathname":"/help/integrations/fundraiseup","siteSpaceId":"sitesp_q3pJ3","icon":"bars-sort","description":"How to set up and use the Daisychain / FundraiseUp integration","breadcrumbs":[{"label":"Integrations","icon":"gears"}]},{"id":"v7prpQQ7PlPwFTWcDGfV","title":"Mobilize","pathname":"/help/integrations/mobilize","siteSpaceId":"sitesp_q3pJ3","icon":"calendar-circle-user","description":"Connect Daisychain and Mobilize to power your event outreach and engagement","breadcrumbs":[{"label":"Integrations","icon":"gears"}]},{"id":"7L3DWlZ24BpXBzZckSAM","title":"NGPVAN","pathname":"/help/integrations/ngpvan","siteSpaceId":"sitesp_q3pJ3","icon":"poll-people","description":"The NGPVAN <> Daisychain integration allows you to import lists from VAN, NGP, Votebuilder, and EveryAction into your Daisychain People database.","breadcrumbs":[{"label":"Integrations","icon":"gears"}]},{"id":"EocpFwG2e3hMMX1goSNG","title":"Run","pathname":"/help/integrations/run","siteSpaceId":"sitesp_q3pJ3","icon":"person-running","description":"How to Integrate the Daisychain with Run!","breadcrumbs":[{"label":"Integrations","icon":"gears"}]},{"id":"lfMS1Qrt6T44mT8h11JO","title":"Zapier","pathname":"/help/integrations/zapier","siteSpaceId":"sitesp_q3pJ3","icon":"asterisk","description":"How to use Zapier to integrate with thousands of apps","breadcrumbs":[{"label":"Integrations","icon":"gears"}]},{"id":"uoRzhWUdDcpOoNOWqjEr","title":"Assignments","pathname":"/help/organizing/assignments","siteSpaceId":"sitesp_q3pJ3","icon":"user-plus","description":"In Daisychain, you can use the Assignment feature to easily delegate and manage work.","breadcrumbs":[{"label":"Organizing","icon":"handshake"}]},{"id":"xfVL7AQbzg8kRqqdryv4","title":"Notes","pathname":"/help/organizing/notes","siteSpaceId":"sitesp_q3pJ3","icon":"memo-circle-info","description":"Notes make it easy to quickly jot down something that you might want to reference later.","breadcrumbs":[{"label":"Organizing","icon":"handshake"}]},{"id":"GKoY2D9Ite0Q0DUUzbuw","title":"Pathways","pathname":"/help/organizing/pathways","siteSpaceId":"sitesp_q3pJ3","icon":"layer-group","description":"Use Daisychain pathways to organize people and move them to action.","breadcrumbs":[{"label":"Organizing","icon":"handshake"}]},{"id":"g4p0lzPTC9vdXymvJksO","title":"Automations","pathname":"/help/organizing/automations","siteSpaceId":"sitesp_q3pJ3","icon":"bolt","description":"Automations are a powerful feature that can help make workflows more efficient.","breadcrumbs":[{"label":"Organizing","icon":"handshake"}]},{"id":"EnHGMxIuU2GSQz1GmGbl","title":"Filtering Automations","pathname":"/help/organizing/automations/filtering-automations","siteSpaceId":"sitesp_q3pJ3","icon":"square-bolt","description":"You can filter automations so they only run when specific criteria are met.","breadcrumbs":[{"label":"Organizing","icon":"handshake"},{"label":"Automations","icon":"bolt"}]},{"id":"ptYl0WAzLbA5wEuFAjXp","title":"Users and Roles","pathname":"/help/settings/users-and-roles","siteSpaceId":"sitesp_q3pJ3","icon":"user","description":"You can add as many users to your Daisychain account as you'd like. Users can help manage your account and reply to text messaging campaigns.","breadcrumbs":[{"label":"Settings","icon":"gear"}]},{"id":"sXVeqIENLRrE1x6aiMCO","title":"Teams","pathname":"/help/settings/teams","siteSpaceId":"sitesp_q3pJ3","icon":"users-medical","description":"Teams can help you distribute replies among staff.","breadcrumbs":[{"label":"Settings","icon":"gear"}]},{"id":"HZX6jaBLN4VCZ3xZCjQP","title":"URL Shortening","pathname":"/help/settings/url-shortening","siteSpaceId":"sitesp_q3pJ3","icon":"link","description":"In Daisychain, you can choose to automatically shorten URLs that you send in your texts. This allows you to track your link clicks and have a shorter overall message length.","breadcrumbs":[{"label":"Settings","icon":"gear"}]},{"id":"0Abb8NwA5UD5iN8PD2kl","title":"Two Factor Authentication","pathname":"/help/settings/two-factor-authentication","siteSpaceId":"sitesp_q3pJ3","icon":"lock-keyhole","description":"How to make your Daisychain account more secure.","breadcrumbs":[{"label":"Settings","icon":"gear"}]},{"id":"AUUlwAb4TQyyfQmTqSt4","title":"Billing and Usage","pathname":"/help/billing-and-usage","siteSpaceId":"sitesp_q3pJ3","icon":"file-invoice-dollar","description":"Everything you need to know about Daisychain invoices, payment methods, and how we handle billing."},{"id":"9tSv8MKECH6rfzIab1V0","title":"CSV Imports","pathname":"/help/managing-data/csv-imports","siteSpaceId":"sitesp_q3pJ3","icon":"file-csv","description":"You can easily add people to your Daisychain through CSV uploads.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"QE5X9wYDtCIofYqgXxvy","title":"Filters","pathname":"/help/managing-data/filtering-people","siteSpaceId":"sitesp_q3pJ3","icon":"filter-list","description":"Filters help you quickly find specific groups of people in your Daisychain account.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"c4SrSwraOoGjrHceVDQ3","title":"Standard Fields","pathname":"/help/managing-data/standard-fields","siteSpaceId":"sitesp_q3pJ3","icon":"input-text","description":"When you import a CSV into Daisychain, you should include column headers for each field.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"P1ko4lLxI5ICCHpLC8co","title":"Custom Fields","pathname":"/help/managing-data/custom-fields","siteSpaceId":"sitesp_q3pJ3","icon":"pen-field","description":"Daisychain allows you set up custom fields to assign to people in your database.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"Bo6tOcF1903VbVqHL34k","title":"Tags","pathname":"/help/managing-data/tags","siteSpaceId":"sitesp_q3pJ3","icon":"tag","description":"Tags can help you organize and filter people in Daisychain.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"b4rDtZIab0o8W3kzlh33","title":"Questions","pathname":"/help/managing-data/questions","siteSpaceId":"sitesp_q3pJ3","icon":"comments-question-check","description":"Record answers that change over time, with full history of who recorded the answer and when.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"i2RKaXe6iNZ82hqKlubB","title":"Tags vs. Custom Fields vs. Questions","pathname":"/help/managing-data/tags-vs.-custom-fields","siteSpaceId":"sitesp_q3pJ3","icon":"lightbulb","description":"Learn the key differences between Tags, Questions, and Custom Fields in Daisychain and understand how to effectively use each to manage and engage your contacts.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"MXd6i1TTu3qnGEwG3kAz","title":"Exporting Data","pathname":"/help/managing-data/exporting-data","siteSpaceId":"sitesp_q3pJ3","icon":"arrow-down-from-line","description":"You can easily export data in your Daisychain account.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"6sVxkEWxOBYbmbr98MrB","title":"Subscription Statuses","pathname":"/help/managing-data/subscription-statuses","siteSpaceId":"sitesp_q3pJ3","icon":"message-dots","description":"The difference between \"Textable,\" \"Opted In,\" and \"Opted Out\"","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"6zmsfVSWckRXmLmNfD4i","title":"Deduplication","pathname":"/help/managing-data/deduplication","siteSpaceId":"sitesp_q3pJ3","icon":"people-pants","description":"Find matching email and phone records and merge people.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"c301qtyStH0y20Ild8X6","title":"Data Sync","pathname":"/help/managing-data/data-sync","siteSpaceId":"sitesp_q3pJ3","icon":"cloud-check","description":"Daisychain can keep an Amazon S3 bucket automatically synchronized with raw database table data from your account.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"2hNbXxigsM8azCmsi3Uw","title":"Anonymized Data Co-Op","pathname":"/help/managing-data/anonymized-data-coop","siteSpaceId":"sitesp_q3pJ3","icon":"handshake","description":"Use shared, anonymous engagement data to better target and reactivate your supporters.","breadcrumbs":[{"label":"Managing Data","icon":"database"}]},{"id":"7VBcILUvkuKduXDbfMYe","title":"Email Overview","pathname":"/help/email/email-overview","siteSpaceId":"sitesp_q3pJ3","icon":"square-envelope","description":"How email works in Daisychain.","breadcrumbs":[{"label":"Email","icon":"envelope"}]},{"id":"4vc7efEz70Bn82knJQ7k","title":"Email Configuration","pathname":"/help/email/email-configuration","siteSpaceId":"sitesp_q3pJ3","icon":"envelope-circle-check","description":"How to set up email senders and layouts.","breadcrumbs":[{"label":"Email","icon":"envelope"}]},{"id":"kTETjUxTypuLuHqV04b9","title":"Email Creation","pathname":"/help/creating-emails","siteSpaceId":"sitesp_q3pJ3","icon":"envelope-open-text","description":"How to use Daisychain's built-in email editor."}]}